Commercial Service Professional
Job Description
Your Responsibilities as a Commercial Appliance Service Professional
As a Commercial Appliance Repair Technician, you are crucial in delivering excellent service through high-quality maintenance and repair services for our commercial clients’ appliances. Your primary responsibilities include:
- Diagnose and Repair: Identify and fix issues with commercial appliances and refrigeration systems.
- EPA Seal System Compliance: Ensure all repairs and maintenance adhere to EPA regulations and standards.
- Provide Estimates: Offer accurate cost estimates for repairs.
- Customer Communication: Clearly explain the services needed to business clients.
- Manage Parts: Order parts and ensure efficient use of company materials.
- Collect Payments: Handle payment collection for completed work.
What You Need to Succeed:
- Exceptional Customer Service: You are the face of the company, delivering a great customer experience with professionalism and expertise.
- Problem Solving: Transition smoothly from diagnosis to solution, helping clients understand what needs to be done to resolve their issues quickly.
- Quality of Work: Use critical thinking skills to ensure the job is done right the first time, leading to customer satisfaction.
- Efficiency: Be efficient with your time and repair speed to meet all client needs for the day.
- Punctuality and Reliability: Be available and on time, as clients rely on your prompt service.
- Attention to Detail: Maintain a clean and organized work environment and ensure accurate completion of client information and reports.
- Ongoing Learning: Stay updated on new commercial appliances and features, taking advantage of training opportunities to expand your knowledge and skills.
Job Requirements:
- Education: High school diploma or equivalent.
- Licensing: Valid driver’s license and clean driving record.
- Certification: EPA Seal System Certification is required.
- Experience: Previous experience of one year or more in commercial appliance repair is a plus!
Benefits & Pay:
- Compensation: $25.00 to $35.00 per hour, based on experience, plus bonuses and commissions.
- Work-Life Balance: No nights or weekends, ensuring a solid work-life balance.
- Paid Training: Access to Mr. Appliance Academy to advance your skills and knowledge.
- Incentives: Generous bonuses and incentive pay for hard work.
- Perks: Company vehicle and iPad provided.
- Paid Time Off: 10 days of PTO per year.
- Team Environment: Enjoy working in a fun and supportive team culture.
If you excel at customer care, love troubleshooting, and enjoy working with your hands and technology, a career at Mr. Appliance as a Commercial Appliance Repair Technician with EPA Seal System Certification could be your future!
Apply today!
Application Instructions
Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!
Apply OnlinePosted: 10/7/2024
Job Reference #: PDX_MAOWL_8ABDCF38-3079-4681-B946-5484500E64AE_22188552