Job Description

Job Description: Appliance Repair Professional

Location: Mr. Appliance of West Loop, Chicago

Position: Appliance Repair Technician

Overview:

Mr. Appliance of West Loop is seeking a skilled and motivated Appliance Repair Technician to join our team. The ideal candidate will have a strong technical background, excellent problem-solving skills, and a commitment to providing outstanding customer service. As an Appliance Repair Technician, you will diagnose and repair a variety of home appliances, ensuring our customers’ appliances are functioning optimally.

Key Responsibilities:

  • Diagnose and Repair: Identify issues with home appliances such as refrigerators, washers, dryers, ovens, and dishwashers. Perform necessary repairs to restore functionality.
  • Provide Estimates: Offer accurate cost estimates for repairs and explain the services needed to customers in a clear and professional manner.
  • Customer Communication: Communicate effectively with customers, providing updates on the status of repairs and answering any questions they may have.
  • Parts Management: Order necessary parts and ensure efficient use of company materials. Maintain an organized inventory of parts and tools.
  • Collect Payments: Handle payment collection for completed work, ensuring accuracy and professionalism.
  • Maintain Records: Keep detailed records of all repairs, including the diagnosis, parts used, and work performed.
  • Ensure Safety: Follow all safety protocols and guidelines to ensure a safe working environment for yourself and customers.

Qualifications:

  • Education: High school diploma or equivalent.
  • Experience: Previous experience in appliance repair is preferred. Training will be provided for the right candidate.
  • Skills: Strong technical and mechanical skills, problem-solving abilities, and excellent customer service.
  • Licensing: Valid driver’s license and clean driving record.
  • Certifications: Relevant certifications (e.g., EPA, NASTeC) are a plus but not required.
  • Physical Requirements: Ability to lift heavy objects, stand for long periods, and perform physically demanding tasks.

Benefits:

  • Compensation: Competitive hourly wage ranging from $20.00 to $28.00 per hour, based on experience, plus bonuses and commissions.
  • Work-Life Balance: No nights or weekends, ensuring a solid work-life balance.
  • Paid Training: Access to Mr. Appliance Academy for ongoing training and career development.
  • Incentives: Generous bonuses and incentive pay for hard work and excellent performance.
  • Perks: Company vehicle and iPad provided for work purposes.
  • Health Benefits: Health, Dental, and Vision benefits offered after 90 days of full-time employment.
  • Paid Time Off: 10 days of PTO per year.
  • Team Environment: Enjoy working in a supportive and fun team culture.

How to Apply:

If you are passionate about customer care, enjoy troubleshooting, and love working with your hands and technology, a career at Mr. Appliance as an Appliance Repair Technician could be your future. Apply today and join a team that values your skills and provides opportunities for growth and advancement.

Apply Now!

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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